With over 25 years of experience in customer service and client engagement, Jodi brings deep commitment to building meaningful connections and delivering exceptional support. Prior to joining TAG, she built her career through a range of roles in the travel and tourism sector, ultimately progressing into a branch management role. This experience provided her with hands-on expertise in team leadership and client service. Throughout her career, Jodi has developed a strong ability to anticipate client needs, resolve issues efficiently, and deliver quality service. She takes pride in fostering positive relationships, ensuring satisfaction at every touchpoint, and contributing to a culture of excellence, trust and growth.
For TAG, Jodi’s role is to assist in building relationships with our clients to ensure their needs are met and there is a clear line of communication between TAG and our clients.
Jodi resides in Ottawa, Ontario, Canada. In her spare time, she cherishes making memories with her husband and their large, blended family, enjoys time at their lakeside retreat, and loves getting lost in a good book.
