Carrie Kearns has more than 25 years of customer service-related experience. She gained experience through managing 30+ employees while maintaining her many administrative duties, eventually becoming a consultant for training and restructuring of front-end operations for a large Canadian retailer. She also spent more than 10 years working in the travel industry where she became an essential company resource for her knowledge, strategy development and implementation, and ability to liaise with stakeholders. 

Carrie holds a Bachelor of Social Science with concentrations in Sociology and History from the University of Ottawa. 

Carrie’s role with TAG is to ensure that the lines of communication are always open between TAG and clients. She is passionate about the growth of TAG Canada and takes every opportunity to carve the path forward in development of this initiative. 

Living in the National Capital Region of Canada, Carrie enjoys spending her time at her family cottage in the summer and travelling to warm destinations in the winter. In her spare time, she enjoys going to the gym, being with family and friends, cooking, or reading a good book.